Electron

The foundations for ElectronDB’s transformative technology are our core belief, commitment and drive to create a positive impact in the IT infrastructure. In a market heavily dominated by very few companies, we strive to make a difference with our superior technology and pure commitment to provide you the best support unmatched in the industry. We strongly believe in making our customers successful to earn our success and a good support is just the start of it. We strive to ensure the process is as simple and straight forward as possible. We know that the quality of support will be core of our success and we measure it by the enthusiasm with which customers and partners will attest to the high quality of the enterprise-class support.

ElectronDB’s support team is an extension of the release team and works in collaboration with other engineering and consulting teams to provide customers and partners with the most comprehensive and highest quality support possible.

Global Team

The global organization of our support team ensures that someone will always be available if an urgent issue surfaces, backed by cross-functional teams including support, engineering and consulting. The knowledge management tools are easily available to all teams that will allow our support team to provide very complete and high-quality responses to inquiries in record time.